Terms and Conditions
Alma Kids
1. General Information
Welcome to Alma Kids, a brand operated by Alma (hereinafter “Alma,” “we,” “our,” or “us”). These Terms and Conditions govern the use of our website, social media channels, events, and online store (the “Services”). By accessing or purchasing through our website, you agree to be bound by these Terms. Alma Kids operates from Spain and provides shipping within the European Union.
2. Purpose and Scope
Alma Kids offers products and activities designed to nurture conscious childhood, including toys, accessories, creative events, and educational content. All products are intended for personal, non-commercial use.
3. Purchases and Payments
All prices listed on our website include applicable taxes unless stated otherwise. Payment must be made in full at the time of purchase. Alma Kids reserves the right to update product prices, descriptions, or availability without prior notice.
4. Shipping and Delivery
Orders are shipped from Spain to countries within the European Union. Delivery times may vary depending on destination and product availability. Alma Kids is not responsible for delays caused by customs or courier services.
5. Returns and Exchanges
Customers have the right to return or exchange a product within 14 days of receiving it, provided it is unused, in its original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
6. Events and Workshops
Alma Kids occasionally organizes events, workshops, and collaborations. Participation is subject to prior registration and confirmation. Alma Kids reserves the right to modify or cancel an event due to unforeseen circumstances, in which case registered participants will be notified and refunded when applicable.
7. Intellectual Property
All website content—including text, images, trademarks, designs, and materials—is the property of Alma or its licensors and is protected under intellectual property laws. Any reproduction, distribution, or commercial use without prior written consent is prohibited.
8. Limitation of Liability
While we strive to ensure that all information provided is accurate and safe, Alma Kids shall not be liable for any direct or indirect damages resulting from the use or misuse of our website, products, or content.
9. Data Protection
Alma Kids respects your privacy and processes personal data in accordance with EU data protection regulations (GDPR). Please refer to our Privacy Policy for details on how we collect, use, and store personal data.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by Spanish law. Any dispute shall be submitted to the competent courts of Madrid, Spain.
11. Contact
For any inquiries regarding these Terms, please contact us at: hello.almadeli@gmail.com